That guest booked on Expedia — you paid 22% commission. Meanwhile, last month's 5-star guest hasn't heard from you since checkout. Kolari captures every reservation AND re-engages every guest. One direct booking covers the cost.
Every missed call pushes guests to OTAs. Every silent post-stay period loses repeat bookings.
A couple finds your hotel on Google at 10pm and calls to ask about ocean-view availability. Voicemail. They book on Booking.com. You pay 22% commission on a booking you should have captured directly.
Guests check out and you never contact them again until they stumble back onto an OTA. No review requests, no loyalty offers, no return-visit promotions. Your best marketing channel — happy guests — goes completely untapped.
Every booking that should have been direct but went to an OTA costs you 15-22%. On a $250/night room for a 3-night stay, that's $165 in commission you didn't need to pay.
Inbound saves money. Outbound makes money. Together, they pay for themselves in days.
Reservation inquiries, concierge questions, room service, event bookings — all handled instantly in 12 languages, 24/7. No more losing guests to OTAs.
Checks real-time availability, quotes rates, describes room types, and completes bookings directly into your PMS. Zero OTA commission. Upsells suites and packages.
Handles restaurant recommendations, spa bookings, transportation, local attractions, and special requests in 12 languages. Guests feel heard, no matter where they're from.
Room service orders, housekeeping requests, maintenance issues, late checkout — all handled by AI without tying up your front desk during peak check-in/out.
Captures wedding, corporate, and event inquiries with all details — dates, headcount, budget, requirements. Routes qualified leads to your events team with full context.
AI-powered campaigns that drive 5-star reviews, upsell pre-arrival experiences, re-engage past guests, and fill low-occupancy periods — automatically.
Calls guests 24 hours after checkout to thank them and request a Google/TripAdvisor review. Your 4.2 rating climbs to 4.7 — and every 0.1 star increase drives 5% more bookings.
Calls confirmed guests 48 hours before arrival with upgrade offers — suite upgrades, spa packages, dining reservations, airport transfers. Generates $45-$120 per booking in ancillary revenue.
Identifies guests who stayed 6-12 months ago and calls with personalized offers. "We remember you loved our ocean suite — it's available for your anniversary weekend at 15% off."
When occupancy forecasts dip below 70%, AI calls your loyalty database with exclusive rates. Fills 15-25 additional room-nights per month during shoulder seasons.
Your email drip campaigns get a 20% open rate and a 2% response rate. That means 98% of your follow-ups go nowhere. Kolari replaces passive email sequences with automated phone and text nurture that works every lead to a resolution: booked, converted, or dead. No lead sits in limbo. No lead goes untouched.
Kolari works every lead to a definitive outcome. No lead is "dormant," "untouched," or "unknown." Every lead in your pipeline is either active or dead.
Most businesses have hundreds, sometimes thousands, of leads sitting in a CRM with no status, no next step, and no resolution. Kolari works every single one to a definitive outcome: booked, converted, or dead. No lead falls through the cracks. No lead lives in limbo. Automated phone and text lead nurturing runs 24/7 until there is a resolution. No new ad spend needed. Just better follow-up on the leads you already have.
Drag the sliders. Watch the math. Spoiler: it's fast.
Based on 68% inbound deflection rate · Kolari Professional at $495/mo · Does not include outbound revenue generation
Kolari meets your customers wherever they are — phone, text, web, or email — with AI that handles conversations across every channel seamlessly.
AI voice agents that answer and make calls with human-like fluency. Handle inbound inquiries 24/7 and run outbound campaigns — follow-ups, reminders, re-engagement — at scale.
Two-way text conversations powered by AI. Receive and respond to guest texts instantly, or send outbound messages — booking confirmations, check-in details, special offers — with intelligent threading.
Embed a live AI agent directly on your website. Visitors get instant help without picking up the phone or sending a text — voice or chat, right in the browser.
Automated email for confirmations, follow-ups, summaries, and drip sequences. Triggered by call or text outcomes to keep the conversation going after the initial interaction.
Kolari takes compliance seriously. Every outbound text and call runs through the proper channels so you stay on the right side of the law.
All SMS and outbound calling through Kolari requires 10DLC (10-Digit Long Code) registration. This is a carrier-mandated requirement that ensures your messages are delivered reliably and your brand is verified.
Kolari integrates with Do Not Call (DNC) registries and TCPA compliance management tools to help you honor opt-outs and stay compliant with federal and state telemarketing regulations.
Your compliance. Our infrastructure. Kolari gives you the technical rails — 10DLC registration, DNC integrations, opt-out handling, call recording disclosures — so your team can focus on the business while staying compliant. Regulatory responsibility remains with your organization.
Inbound savings from day 1. Outbound revenue from week 1.
Connects via webhooks to any property management system. AI learns your rooms, rates, policies, and guest history. Additional implementation costs may apply.
5 min setupReservations, concierge, room service, events — all handled instantly. Every OTA-bound call becomes a direct booking. In 12 languages.
0% OTA commissionReview requests, pre-arrival upsells, returning guest offers, low-occupancy promotions — all running automatically. Revenue per guest goes up, occupancy stays high.
$84K/yr impactEvery call answered. Every booking direct. Every guest re-engaged. It pays for itself with one saved direct booking.
Demo the SolutionFree demo · No commitment · See it live in 5 minutes
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