Your front desk misses 29% of patient calls during peak hours. Your no-show rate is 23% because reminder calls don't happen. Kolari handles inbound scheduling AND outbound campaigns. It pays for itself by preventing 3 no-shows.
Every missed call is a patient going elsewhere. Every no-show is $200+ in lost revenue.
A patient calls to schedule a follow-up after an ER visit. They get voicemail. They call the practice down the street. That's a patient — and all their future visits — lost to a busy signal.
Your staff means to call appointment reminders but runs out of time. 23% of patients don't show. At $200 per visit, a 20-provider practice loses $380K/year to no-shows alone.
Between salary, benefits, and phone system overhead, each front desk call interaction costs $32. Your staff handles 60+ calls per day — most are scheduling, rescheduling, and "is my lab result in?"
Inbound saves money. Outbound makes money. Together, they pay for themselves in days.
Patients call at 6am, at lunch, at 9pm. Kolari answers every time — scheduling, refills, billing, lab inquiries — in under 2 seconds.
Books based on provider availability, visit type, insurance, and patient preference. Handles new patients, follow-ups, and specialist referrals.
Captures refill requests, verifies patient identity, checks medication and pharmacy info, and routes to the provider for approval. No hold time.
Checks if results are in, provides non-clinical status updates, and schedules follow-up appointments for result discussions. Reduces "is my lab back yet?" calls by 80%.
Verifies insurance on file, explains copays, provides billing balances, and takes payments. Handles the 35% of calls that are purely administrative.
AI-powered campaigns that confirm appointments, recover no-shows, remind patients of overdue care, and keep your schedule at 95%+ utilization.
Automated calls at 72hrs, 24hrs, and 2hrs before appointments. Patients confirm, reschedule, or cancel — and the slot gets immediately re-filled.
When a patient misses an appointment, AI calls within 2 hours to reschedule. Recovers 47% of no-shows — that's $200+ per recovered visit.
Identifies patients overdue for annuals, screenings, immunizations, or chronic care follow-ups. Calls them proactively to schedule. Fills empty slots with high-value visits.
Calls patients 48 hours post-visit for satisfaction surveys and care plan check-ins. Catches issues early and boosts patient retention scores.
Your email drip campaigns get a 20% open rate and a 2% response rate. That means 98% of your follow-ups go nowhere. Kolari replaces passive email sequences with automated phone and text nurture that works every lead to a resolution: booked, converted, or dead. No lead sits in limbo. No lead goes untouched.
Kolari works every lead to a definitive outcome. No lead is "dormant," "untouched," or "unknown." Every lead in your pipeline is either active or dead.
Most businesses have hundreds, sometimes thousands, of leads sitting in a CRM with no status, no next step, and no resolution. Kolari works every single one to a definitive outcome: booked, converted, or dead. No lead falls through the cracks. No lead lives in limbo. Automated phone and text lead nurturing runs 24/7 until there is a resolution. No new ad spend needed. Just better follow-up on the leads you already have.
Drag the sliders. Watch the math. Spoiler: it's fast.
Based on 67% inbound deflection rate · Kolari Professional at $495/mo · Does not include outbound revenue generation
Kolari meets your customers wherever they are — phone, text, web, or email — with AI that handles conversations across every channel seamlessly.
AI voice agents that answer and make calls with human-like fluency. Handle inbound inquiries 24/7 and run outbound campaigns — follow-ups, reminders, re-engagement — at scale.
Two-way text conversations powered by AI. Receive and respond to patient texts instantly, or send outbound messages — appointment reminders, prescription alerts, follow-up check-ins — with intelligent threading.
Embed a live AI agent directly on your website. Visitors get instant help without picking up the phone or sending a text — voice or chat, right in the browser.
Automated email for confirmations, follow-ups, summaries, and drip sequences. Triggered by call or text outcomes to keep the conversation going after the initial interaction.
Kolari takes compliance seriously. Every outbound text and call runs through the proper channels so you stay on the right side of the law.
All SMS and outbound calling through Kolari requires 10DLC (10-Digit Long Code) registration. This is a carrier-mandated requirement that ensures your messages are delivered reliably and your brand is verified.
Kolari integrates with Do Not Call (DNC) registries and TCPA compliance management tools to help you honor opt-outs and stay compliant with federal and state telemarketing regulations.
Your compliance. Our infrastructure. Kolari gives you the technical rails — 10DLC registration, DNC integrations, opt-out handling, call recording disclosures — so your team can focus on the business while staying compliant. Regulatory responsibility remains with your organization.
Inbound savings from day 1. Outbound revenue from week 1.
Connects via webhooks to any EHR or practice management system. AI sees your schedule, providers, and patient records. Additional implementation costs may apply.
5 min setupScheduling, refills, lab status, billing — handled in seconds. Complex clinical questions route warm to staff with full patient context.
67% deflectionAppointment reminders, no-show recovery, wellness outreach — running automatically. Your schedule stays full, your revenue stays protected.
$62K/yr recoveredInbound calls answered. Appointments confirmed. No-shows recovered. Revenue protected — and it pays for itself in 3 prevented no-shows.
Demo the SolutionFree demo · No commitment · See it live in 5 minutes
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